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Broadband Office Solutions & Kari’s Law No More “9” Prefix to Dial 911 In December 2013, Brianna Hunt who was 9 years old at the time attempted to do what we were all trained to do in case of emergency, dial 911. Brianna’s mother Kari, was stabbed multiple times in a hotel room
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BBO RISE OF ROBOCALLS How Robocalls are negatively impacting your business In the past, if a toll-free number was calling my phone I was led to believe it was a telemarketer’s call in an attempt to sell me a product/ service. This system at the time was my foolproof call screening method. Due to the constant
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THE BENEFITS OF A DISTRIBUTED CALL CENTER (DCC) FOR MULTI-LOCATION HEALTH PRACTICES Right Care Health Services, an expanding multi-location practice has made attempts to find a cost-effective way to address their high call volume at their busy locations. This issue is more intensified during the busy hours and lunch breaks.